Introduction
At Ezi Drop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our delivery services.
Note: By using Ezi Drop services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- Full name, email, and contact details
- Delivery addresses and location data
- Payment information
- Identification documents
Technical Information
- IP address and device information
- Browser type and version
- Usage data and analytics
- Cookies and tracking data
How We Use Your Information
- Service Delivery: Process and fulfill your delivery requests
- Communication: Send updates, tracking information, notifications
- Payment Processing: Handle transactions and prevent fraud
- Customer Support: Provide assistance and resolve issues
- Service Improvement: Enhance and optimize our services
- Legal Compliance: Meet regulatory requirements and obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Delivery Riders: Necessary information to complete deliveries
- Payment Processors: Secure payment handling partners
- Legal Authorities: When required by law
- Service Providers: Trusted partners who assist operations
Data Security
Encryption
All data encrypted in transit and at rest
Access Control
Strict role-based access to personal data
Regular Audits
Continuous monitoring and testing
Your Rights
Access your personal data
Correct inaccurate data
Delete your personal data
Object to data processing
Data portability
Withdraw consent
Contact Us
Privacy Questions?
If you have questions about this Privacy Policy or your data, please contact our Privacy Team:
privacy@ezidrop.com
+1-212-456-7890
This Privacy Policy was last updated on December 1, 2024